Error in HDFC net banking payment

This is no troubleshooting blog but thought about writing about it that it could be useful for someone else. You may have faced issues while making payments through HDFC net banking. It gives a stupid error message (WRITTEN IN CAPS) page and sends you back to from where you started. Because that page hardly displays for a second, so you don’t even get to see the error message. Finally after trying it for 4-5 times i was able to capture the screenshot and here it is 😀

The text displayed is:

You are not authorized to do this transaction. Please login to HDFC Bank net banking to reset your profile using ‘Modify Secure Access Profile’ or Contact HDFC Phonebanking for further details.

So to get rid of this shit you need to login to your HDFC net banking account, choose an option called “Modify Secure Access Profile” (almost bottom left), answer few questions and save it. After that you should be able to make the payment without any issues.

 Cheers !

PS : Till date this post has been getting comments. So it appears people are still facing this issue. Since HDFC has changed the Net Banking website interface, thought of updating the post with the new path to this option. To access this option click on Accounts in the top row. Then on the left side under Accounts, expand the Request option and there you should see it.

For the first time ;)

I had to get the third party transfer option enabled in my HDFC bank account and that needs you to fill a form and submit it to some branch. So I went to HDFC bank nearby and asked for the form. For the first time in my life probably, it was a really simple form. Just 3-4 required fields and that is it. Though there was one little thing that can be pointed out. They asked for customer ID which is not as common thing as account number. But the lady at the counter asked me to write account number only. So problem solved. It was really a rare example of good experience of “going to a bank”  . Wish all the bank related things were that simple 🙁 .

Cheers !!! 😉