Quality of Service #fail
Me and my roomie went to KFC yesterday and ordered 2 burgers and a PEPSI & another drink (hey it was mango krusher :D , an overpriced mango shake in simple language ;) ). There was not much rush but even then it took around 20 mins or so to get the order. I was just wondering that how the quality of service at these western outlets (I think, it holds true for some hi-fi Indian restaurants as well) like KFC, McDonalds, Pizza Hut, mix veg style food courts etc etc sucks big time as compared to our very own desi dhabaz. It is almost a very regular thing that they will take good 15 mins to take your order, will take another half an hour to serve it and there are around 25% or so chances that they will not serve the right order. And never forget the time required to get the bill, pay it and get your card or balance back ! ...